Shipping and Delivery Policy

1. Order Processing Time

All confirmed orders are processed and shipped within 2–4 working days (excluding Sundays and public holidays).

 

2. Delivery Timelines

Tamil Nadu: Estimated delivery within 2–5 working days after dispatch.

Other States in India: Estimated delivery within 5–8 working days after dispatch.

Delivery timelines are approximate and may vary due to unforeseen circumstances such as courier delays, weather conditions, strikes, or remote location serviceability.

 

3. Shipping Charges

Delivery charges may apply depending on the order size, weight, and delivery location.

Any applicable shipping fee will be displayed at checkout before payment.

 

4. Order Tracking

Once your order is dispatched, a tracking number and courier details will be shared with you via SMS/email/WhatsApp.

Customers can track the status of their shipment using the provided tracking details.

 

5. Delays and Non-Delivery

While we strive to ensure timely delivery, we are not liable for delays caused by the courier partner, natural calamities, or circumstances beyond our control.

If your order has not been delivered within the estimated timeframe, please contact our support team with your Order ID for assistance.

 

6. Delivery Coverage

We currently ship across Tamil Nadu and other states in India. If your pin code is not serviceable, you will be notified at the time of order placement.

 

7. Customer Responsibility

Customers must provide accurate delivery information (name, address, pin code, and contact number).